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Mark graduated from Coventry University with a BSc in Chemistry in 1996 and joined Birmingham City Council as a Civil Engineer. In 1999 the Council agency was taken over by Severn Trent Plc and he transferred with them, moving to Severn Trent's base in Warwick.

In 1997 Mark started a part-time BEng degree in Civil Engineering at Coventry University which he aims to complete in 2002.

He has bought a house in Coventry and plays football for his local club, Whitley Social Club, in his spare time. In November, 2000 he received his Gold D of E Award at St. James's Palace. Mark got engaged in October 2000.